Professional Travel Risk Management

1. Service Agreement

By engaging Diligence Travelers for travel risk management services, you agree to these terms and conditions. Our services are provided to qualified business clients for legitimate travel security purposes only.

2. Service Scope

Our services include risk assessment, travel intelligence, executive protection, and crisis management. All services are provided by licensed security professionals in compliance with applicable laws and regulations.

3. Client Obligations

Clients must provide accurate information about travel plans, destinations, and security requirements. Clients are responsible for following our security recommendations and maintaining confidentiality of sensitive information.

4. Limitation of Liability

While we employ the highest professional standards, travel inherently involves risks that cannot be completely eliminated. Our liability is limited to the direct cost of services provided.

5. Confidentiality

All client information and travel plans are treated with strict confidentiality. We maintain comprehensive data protection measures and will not disclose client information without proper authorization.

6. Payment Terms

Services are billed according to agreed rates and payment terms. Emergency services may be billed separately. Payment is due within 30 days of invoice date.

Information We Collect

We collect personal information necessary to provide travel risk management services, including contact details, travel itineraries, and security preferences. Information is collected directly from clients and through our security assessment processes.

How We Use Information

Information is used solely to provide contracted security services, conduct risk assessments, and maintain emergency contact capabilities. We do not sell or share client information with third parties except as necessary for service delivery.

Data Security

We employ enterprise-grade security measures to protect client information, including encryption, secure storage systems, and restricted access protocols. Our security team regularly audits data protection measures.

Information Retention

Client information is retained for the duration of the service relationship plus seven years for security and legal compliance purposes. Information is securely disposed of after the retention period.

Your Rights

You have the right to access, correct, or delete your personal information, subject to legal and contractual obligations. Contact our privacy officer to exercise these rights.

Contact Information

For privacy-related questions, contact our Data Protection Officer at [email protected] or +1 (312) 555-0847.

Legal Basis for Processing

We process personal data based on contractual necessity for providing travel security services, legitimate business interests for risk assessment, and explicit consent for marketing communications.

Data Subject Rights

Under GDPR, you have the right to access your data, request corrections, demand deletion (right to be forgotten), restrict processing, data portability, and object to processing. You may also withdraw consent at any time.

Data Processing Activities

We process personal data for travel risk assessment, security service delivery, emergency response, client communication, and service improvement. Processing is limited to data necessary for these purposes.

International Data Transfers

When providing global security services, personal data may be transferred internationally. We ensure appropriate safeguards are in place, including adequacy decisions and standard contractual clauses.

Data Protection Officer

Our Data Protection Officer oversees GDPR compliance and handles data protection inquiries. Contact: [email protected]

Supervisory Authority

You have the right to lodge a complaint with your local data protection supervisory authority if you believe your data protection rights have been violated.

Copyright Respect

Diligence Travelers respects intellectual property rights and complies with the Digital Millennium Copyright Act (DMCA). We do not knowingly use copyrighted materials without proper authorization.

Reporting Copyright Infringement

If you believe your copyrighted work has been used without authorization, please provide our DMCA agent with the following information:

• Identification of the copyrighted work claimed to be infringed
• Location of the allegedly infringing material on our website
• Your contact information including address, telephone number, and email
• A statement of good faith belief that the use is not authorized
• A statement that the information is accurate and you are authorized to act
• Your physical or electronic signature

DMCA Agent Contact

Send DMCA notices to our designated agent:

DMCA Agent
Diligence Travelers
875 North Michigan Avenue, Suite 3100
Chicago, IL 60611
Email: [email protected]

Counter-Notification

If you believe content was removed in error, you may submit a counter-notification following DMCA procedures. We will restore content if legally appropriate after the required waiting period.

What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide better services, remember your preferences, and analyze website performance.

Types of Cookies We Use

Essential Cookies

Required for basic website functionality, including form submission, security features, and user session management. These cookies cannot be disabled.

Analytics Cookies

Help us understand how visitors use our website, which pages are most popular, and how to improve user experience. These cookies are optional.

Functional Cookies

Remember your preferences such as language settings, form data, and customization options to enhance your browsing experience.

Managing Cookie Preferences

You can control cookie settings through your browser preferences or our cookie consent interface. Disabling certain cookies may limit website functionality.

Third-Party Cookies

Some cookies may be set by third-party services we use for analytics, security, or functionality. These are governed by the respective third-party privacy policies.

Cookie Consent

We obtain consent for non-essential cookies and provide clear information about cookie usage. You can withdraw consent at any time through our cookie preference center.